Delete Your App Account

Request account deletion

You may request deletion from the account or profile settings inside the Yash Taza Dudh Dairy app. If you cannot access the app, email support@groyaatechnology.in from your registered email address, or include your registered mobile number, and state that you want to delete your app account.

Before submitting

Customers should cancel active subscriptions and resolve pending deliveries, unpaid invoices, refunds or wallet reconciliation. Delivery partners should complete assigned deliveries, collections, stock returns and settlement. Support will explain any unresolved step without creating an unreasonable barrier to the deletion request.

Data deleted or anonymised

After verification and completion of necessary open transactions, we will delete or irreversibly anonymise account credentials, profile and contact information, saved addresses, optional profile media, notification tokens and other personal account data that is no longer required.

Data that may be retained

Invoice, tax, accounting, payment, delivery, fraud-prevention, dispute and security records may be retained where required by applicable law or legitimate compliance obligations. Access is restricted and retained data is not used to continue ordinary marketing. The retention period depends on the applicable legal or operational requirement.

What happens next

1. We acknowledge the request through an available verified channel.
2. We verify account ownership and identify pending transactions.
3. We complete deletion or anonymisation within a reasonably prompt period after verification and required settlement.
4. We confirm completion or explain any legally required retention.

Uninstalling the app does not by itself delete your account. A deletion request must be submitted using the in-app control or the support pathway described above.